Guidelines

Kenya (KE)

Locale Summary

Locale name

Kenya

ISO code
The International Organization for Standardization two character representation for the given locale.

KE

Region

Middle East & Africa

Kenya: Local Numbers
 

Requirements for Individuals


Information required

Documentation required

Acceptable Documentation
One of the following

Name

Proof of identity

  • Government-issued ID
  • Passport

Address
Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of local address

  • Government-issued ID showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Date of birth

Proof of date of birth

  • Government-issued ID
  • Passport
  • Birth certificate


Requirements for Businesses


Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of identity

Excerpt from the commercial register showing the name of an authorised representative

Business Address
Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

Proof of local address

  • Excerpt from the commercial register showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Name of an authorised representative

Proof of identity*

  • Government-issued ID
  • Passport

*If you cannot secure the proof of identity of the authorized representative shown on the extract from the commercial register, the company can execute a Power of Attorney (PoA) signed by the authorized representative shown on the extract. If a PoA is used, you will need to submit both a copy of the executed PoA and proof of the identity of the person given PoA on behalf of the company.


For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.