Request to enable your Twilio numbers for WhatsApp

To start using the Twilio API for WhatsApp in production, you need to enable your Twilio numbers for WhatsApp. We’ll use this additional information to confirm compliance with WhatsApp and Twilio privacy policies and to assist you with onboarding.

You will need your Facebook Business Manager ID to initiate a request authorizing Twilio to message on your behalf. Read our docs for details on how to get this info.

To learn more about WhatsApp Business Profiles and the Twilio Sandbox for WhatsApp, please refer to our docs.

We’ll use the information you provide to screen your application and ensure compliance with WhatsApp and Facebook policies.
You will need your Account Sid and your Facebook Business Manager ID.
We’ll use this information to ensure compliance with WhatsApp commerce policies.
If you are a brand working with a third party vendor, you will need to follow our ISV guidelines.

First Name

Last Name

Phone Number

Email Address

Company Name

Company Website

Company HQ Country

Twilio Account SID

Facebook Business Manager ID

I've completed Facebook Business Verification

Company Vertical

What is your use case?

Which regions are you sending messages to?

How many messages are you sending per month during the first year?

I wish to provision this account with a third party vendor

Assign approval to alternate Account SID (Optional)

I understand Twilio can modify my SMS/Voice URL and that approval is only for the brand submitted.

Requesting access also allows us to send you information on Twilio events and news. We will use your information according to our privacy policy and according to the WhatsApp privacy policy. You may change your preferences at any time using your preference center.

Thank you for your interest.

We will keep you updated as access opens up.