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Facebook Messenger for Business Beta

Facebook Messenger for business, built to scale

Reach and support customers on Facebook Messenger. For speed to market and scale, build with the Conversations API.

Illustration of person choosing product from facebook messenger app on mobile device

APIs

Reach billions globally
with one flexible API

Illustration of Conversations api connecting with multiparty  through various channels

Conversations API

Drive engagement with cross-channel messaging that includes participant management and archived messages for Facebook Messenger, Google’s Business Messages, SMS, MMS, WhatsApp, and in-app chat.

Explore the Conversations API

Use cases

Drive conversions and
customer satisfaction

Conversational commerce

Meet customers from Facebook search, ads, or profiles with rich messaging that answers questions, instills confidence, and drives sales.

Customer care

Elevate support with live assistance and self-serve resources directly from your Facebook page with quick replies.

Promotions

Deliver relevant offers as part of a single conversation with each customer, with rich images and emojis to activate and reengage.

Lead generation

Simplify your customer acquisition by driving leads from ads that click to Facebook Messenger.

Developer resources

Create Address Configuration
  • Node.js
  • C#
  • PHP
  • Ruby
  • Python
  • Java
  • curl
  • twilio-cli
//Downloadthehelperlibraryfromhttps://www.twilio.com/docs/node/install//FindyourAccountSIDandAuthTokenattwilio.com/console//andsettheenvironmentvariables.Seehttp://twil.io/secureconstaccountSid=process.env.TWILIO_ACCOUNT_SID;constauthToken=process.env.TWILIO_AUTH_TOKEN;constclient=require('twilio')(accountSid,authToken);client.conversations.v1.addressConfigurations.create({friendlyName:'My Test Configuration','autoCreation.enabled':true,'autoCreation.type':'webhook','autoCreation.conversationServiceSid':'ISXXXXXXXXXXXXXXXXXXXXXX','autoCreation.webhookUrl':'https://example.com','autoCreation.webhookMethod':'POST','autoCreation.webhookFilters':['onParticipantAdded','onMessageAdded'],type:'sms',address:'+37256123457'}).then(address_configuration=>console.log(address_configuration.sid));
// Install the C# / .NET helper library from twilio.com/docs/csharp/installusingSystem;usingSystem.Collections.Generic;usingTwilio;usingTwilio.Rest.Conversations.V1;classProgram{staticvoidMain(string[]args){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/securestringaccountSid=Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");stringauthToken=Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");TwilioClient.Init(accountSid,authToken);varautoCreationWebhookFilters=newList<string>{"onParticipantAdded","onMessageAdded"};varaddressConfiguration=AddressConfigurationResource.Create(friendlyName:"My Test Configuration",autoCreationEnabled:true,autoCreationType:AddressConfigurationResource.AutoCreationTypeEnum.Webhook,autoCreationConversationServiceSid:"ISXXXXXXXXXXXXXXXXXXXXXX",autoCreationWebhookUrl:"https://example.com",autoCreationWebhookMethod:AddressConfigurationResource.MethodEnum.Post,autoCreationWebhookFilters:autoCreationWebhookFilters,type:AddressConfigurationResource.TypeEnum.Sms,address:"+37256123457");Console.WriteLine(addressConfiguration.Sid);}}
<?php// Update the path below to your autoload.php,// see https://getcomposer.org/doc/01-basic-usage.mdrequire_once'/path/to/vendor/autoload.php';useTwilio\Rest\Client;// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/secure$sid=getenv("TWILIO_ACCOUNT_SID");$token=getenv("TWILIO_AUTH_TOKEN");$twilio=newClient($sid,$token);$address_configuration=$twilio->conversations->v1->addressConfigurations->create("sms",// type"+37256123457",// address["friendlyName"=>"My Test Configuration","autoCreationEnabled"=>True,"autoCreationType"=>"webhook","autoCreationConversationServiceSid"=>"ISXXXXXXXXXXXXXXXXXXXXXX","autoCreationWebhookUrl"=>"https://example.com","autoCreationWebhookMethod"=>"POST","autoCreationWebhookFilters"=>["onParticipantAdded","onMessageAdded"]]);print($address_configuration->sid);
# Download the helper library from https://www.twilio.com/docs/ruby/installrequire'rubygems'require'twilio-ruby'# Find your Account SID and Auth Token at twilio.com/console# and set the environment variables. See http://twil.io/secureaccount_sid=ENV['TWILIO_ACCOUNT_SID']auth_token=ENV['TWILIO_AUTH_TOKEN']@client=Twilio::REST::Client.new(account_sid,auth_token)address_configuration=@client.conversations.v1.address_configurations.create(friendly_name:'My Test Configuration',auto_creation_enabled:true,auto_creation_type:'webhook',auto_creation_conversation_service_sid:'ISXXXXXXXXXXXXXXXXXXXXXX',auto_creation_webhook_url:'https://example.com',auto_creation_webhook_method:'POST',auto_creation_webhook_filters:['onParticipantAdded','onMessageAdded'],type:'sms',address:'+37256123457')putsaddress_configuration.sid
# Download the helper library from https://www.twilio.com/docs/python/installimportosfromtwilio.restimportClient# Find your Account SID and Auth Token at twilio.com/console# and set the environment variables. See http://twil.io/secureaccount_sid=os.environ['TWILIO_ACCOUNT_SID']auth_token=os.environ['TWILIO_AUTH_TOKEN']client=Client(account_sid,auth_token)address_configuration=client.conversations \ .v1 \ .address_configurations \ .create(friendly_name='My Test Configuration',auto_creation_enabled=True,auto_creation_type='webhook',auto_creation_conversation_service_sid='ISXXXXXXXXXXXXXXXXXXXXXX',auto_creation_webhook_url='https://example.com',auto_creation_webhook_method='POST',auto_creation_webhook_filters=['onParticipantAdded','onMessageAdded'],type='sms',address='+37256123457')print(address_configuration.sid)
// Install the Java helper library from twilio.com/docs/java/installimportcom.twilio.Twilio;importcom.twilio.rest.conversations.v1.AddressConfiguration;importjava.util.Arrays;publicclassExample{// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/securepublicstaticfinalStringACCOUNT_SID=System.getenv("TWILIO_ACCOUNT_SID");publicstaticfinalStringAUTH_TOKEN=System.getenv("TWILIO_AUTH_TOKEN");publicstaticvoidmain(String[]args){Twilio.init(ACCOUNT_SID,AUTH_TOKEN);AddressConfigurationaddressConfiguration=AddressConfiguration.creator(AddressConfiguration.Type.SMS,"+37256123457").setFriendlyName("My Test Configuration").setAutoCreationEnabled(true).setAutoCreationType(AddressConfiguration.AutoCreationType.WEBHOOK).setAutoCreationConversationServiceSid("ISXXXXXXXXXXXXXXXXXXXXXX").setAutoCreationWebhookUrl("https://example.com").setAutoCreationWebhookMethod(AddressConfiguration.Method.POST).setAutoCreationWebhookFilters(Arrays.asList("onParticipantAdded","onMessageAdded")).create();System.out.println(addressConfiguration.getSid());}}
curl -X POST https://conversations.twilio.com/v1/Configuration/Addresses \--data-urlencode "FriendlyName=My Test Configuration"\--data-urlencode "AutoCreation.Enabled=True"\--data-urlencode "AutoCreation.Type=webhook"\--data-urlencode "AutoCreation.ConversationServiceSid=ISXXXXXXXXXXXXXXXXXXXXXX"\--data-urlencode "AutoCreation.WebhookUrl=https://example.com"\--data-urlencode "AutoCreation.WebhookMethod=POST"\--data-urlencode "AutoCreation.WebhookFilters=onParticipantAdded"\--data-urlencode "AutoCreation.WebhookFilters=onMessageAdded"\--data-urlencode "Type=sms"\--data-urlencode "Address=+37256123457"\-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN
# Install the twilio-cli from https://twil.io/cli twilio api:conversations:v1:configuration:addresses:create \ --friendly-name "My Test Configuration" \ --auto-creation.enabled \ --auto-creation.type webhook \ --auto-creation.conversation-service-sid ISXXXXXXXXXXXXXXXXXXXXXX \ --auto-creation.webhook-url https://example.com \ --auto-creation.webhook-method POST \ --auto-creation.webhook-filters onParticipantAdded onMessageAdded \ --type sms \ --address +37256123457

Read the Docs

Explore quick-start guides, code snippets, SDKs, and more in our comprehensive resource library to kickstart your build for Facebook Messenger with MessagingX.

Illustration of conversations api using 2-way communication with rich media

Facebook Messenger made easy with the Conversations API

Reach customers globally on Facebook Messenger with a single cross-channel API. Join the beta to access Twilio’s API, platform, and SDKs to build with best-in-class scalability and speed to market on your side.

Pricing

Only pay for what you use
with simple pricing

Use the Conversations API with no subscriptions or commitments, just per-user pricing. Save with scaling discounts for ongoing and high-volume use.