Country Summary

Country nameKenya
ISO codeKE
RegionMiddle East & Africa

Numbers Summary

Kenya: Local Numbers

Requirements for Individuals

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Name

Proof of identity

  • Government-issued ID
  • Passport

Date of birth

Proof of date of birth

  • Government-issued ID
  • Passport
  • Birth certificate

Address

Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

Proof of local address

  • Government-issued ID showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed
Information Required

Name

Documentation Required

Proof of identity

Acceptable Documentation One of the following
  • Government-issued ID
  • Passport
Information Required

Date of birth

Documentation Required

Proof of date of birth

Acceptable Documentation One of the following
  • Government-issued ID
  • Passport
  • Birth certificate
Information Required

Address

Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

Documentation Required

Proof of local address

Acceptable Documentation One of the following
  • Government-issued ID showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Requirements for Businesses

Information RequiredDocumentation RequiredAcceptable Documentation One of the following

Business name

Proof of identity

Excerpt from the commercial register showing the name of an authorised representative

Name of an authorised representative

Proof of identity*

  • Government-issued ID
  • Passport

Business address

Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

Proof of local address

  • Excerpt from the commercial register showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

*If you cannot secure the proof of identity of the authorized representative shown on the extract from the commercial register, the company can execute a Power of Attorney (PoA) signed by the authorized representative shown on the extract. If a PoA is used, you will need to submit both a copy of the executed PoA and proof of the identity of the person given PoA on behalf of the company.

Information Required

Business name

Documentation Required

Proof of identity

Acceptable Documentation One of the following

Excerpt from the commercial register showing the name of an authorised representative

Information Required

Name of an authorised representative

Documentation Required

Proof of identity*

Acceptable Documentation One of the following
  • Government-issued ID
  • Passport
Information Required

Business address

Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

Documentation Required

Proof of local address

Acceptable Documentation One of the following
  • Excerpt from the commercial register showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

*If you cannot secure the proof of identity of the authorized representative shown on the extract from the commercial register, the company can execute a Power of Attorney (PoA) signed by the authorized representative shown on the extract. If a PoA is used, you will need to submit both a copy of the executed PoA and proof of the identity of the person given PoA on behalf of the company.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.