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Build Click-to-Call into your Web Application

Wish your users could get in touch as easily as they can surf to your site?

Click-to-call converts your website's users into engaged customers by creating an easy way for your customers to contact your sales and support teams right on your website. Here’s how it works at a high level:

  1. Webサイトの訪問者は電話番号をWebフォームに送信する。
  2. Webアプリケーションは送信を受け取り、TwilioへのHTTPリクエストを開始して、Twilioに通話の発信を始めるよう指示する。
  3. Twilioはリクエストを受け取り、ユーザーの電話に発信を開始する。
  4. ユーザーが電話に出る。
  5. After the call connects, we use TwiML to connect the user to our sales or support teams.

A full working example of the click-to-call pattern is available on CodeExchange. Using a simple form on your web page, your users will be able to input a phone number and receive a phone call connecting to any destination phone number you like - the sales representative for that territory, your support call center, or an after-hours voicemail.

Kat King Sarah Stringer
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