Skip to contentSkip to navigationSkip to topbar
Rate this page:
On this page

Public key credentials for media tracks encryption could not be loaded



WARNING: 53624

warning-53624 page anchor
PROGRAMMABLE VIDEO
WARNING

Public key credentials for media tracks encryption could not be loaded

public-key-credentials-for-media-tracks-encryption-could-not-be-loaded page anchor

The public key credentials configured in your account's composition settings could not be loaded.

The media will not be uploaded until the configuration has been fixed.

Causes

causes page anchor
  • If you have specified a public key to cryptographically protect media tracks, this is most likely due to the fact that the credentials resource has been removed from Twilio.
  • In the composition settings section of your account's console, create and assign a new valid public key or disable the encryption (media will be uploaded in raw).

Rate this page: