Programmable Chat Pricing

Add chat to any app with pay-as-you-go pricing and no upfront costs.



per active user per month



per GB per month

User Pricing

fee per active monthly user


Up to 200


Next 25k


Next 225k


Next 250k


Next 500k

For volumes above 1 million users contact sales for special pricing

* Users are unique identities within a Service instance.

What is a user?

A user is a unique participant address, chat identity, phone number, or WhatsApp number. Each user is counted once a month. If the same user appears in more than one channel, they will only be counted once.

An active user is counted when a user logs in to a front-end SDK, is assigned to or contributes to a conversation, or when edits are made to their user record. This includes new messages or message edits from our APIs, or sending and receiving SMS and WhatsApp messages.